SkyBuck$ Privacy Policy
What personal information does Skybucks gather from me and how is this information used?
When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). A valid credit card is required to make a purchase on our site.
Making a Purchase
In order to purchase travel and related services through our site, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your telephone number, your e-mail address and the name or names of the person(s) traveling (if not you). We may also ask you for other personal information, such as your frequent traveler numbers. We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us. For your convenience, we make certain information about your reservation available to you or other persons authorized by you to receive such information. For example, if you forgot your flight number, you or another person authorized by you may retrieve that information from us after providing information sufficient in our eyes to confirm your identity or that such other person is authorized by you to receive that information.
User Profile
As a Skybucks user, you can choose to fully complete your online profile by providing us with travel preferences, frequent-traveler or affinity numbers, credit-card billing information, paper ticket delivery address, and other personal information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly. For example, you can store your airline frequent-flyer numbers so that when your make a reservation on that airline, we can automatically pre-fill the frequent-flyer number input box for you.
Newsletters
Skybucks, Travel Place and Travel-On newsletters are optional benefits you may choose to subscribe to that keep you up to date with the latest special travel deals and low airfares.
Online Surveys
Skybucks values opinions and comments from members, so we occasionally conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to Skybucks and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.
Third Parties Offering Promotions, Products, or Services
Skybucks may share your personal information with third parties when you engage in certain activities on our site that are sponsored by third parties, such as electing to receive information or communications from a third party (such as a hotel company or a tourism board for a particular destination), or electing to participate in contests, sweepstakes, games or other programs sponsored in whole or in part by a third party. Skybucks may also share your personal information when you respond to promotional materials from Skybucks and authorize a third party to use your personal information for purposes such as, for example, sending you additional promotional materials, providing you a product or service, or entering you in a contest, sweepstakes or game. We refer to all of these activities and requests as "Sponsored Activities." When you participate in Sponsored Activities, you will either be required or requested to agree that Skybucks may send your personal information (such as, in some cases, your mailing address or e-mail address) to the sponsor, and the sponsor may use your personal information in accordance with the sponsor's privacy practices. In each case described in this section, Skybucks will only share your personal information after receiving your consent. You should know that when Skybucks shares your personal information with a third party under any circumstance described in this section, your personal information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by Skybucks’ Privacy Policy with respect to its use and further sharing of your personal information.
Automatic Logging of Session Data
Skybucks or linked vendor participants may automatically log generic information about your computer's connection to the Internet, which we call "session data". Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. It is possible to determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity. We may also use some session data, such as the pages you visited on our site, to send you e-mail messages (such as "Good Day to Buy") focused on destinations that you may be interested in, unless you had previously opted out of receiving such messages.
Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and any Skybucks' use of cookies is similar to that of such sites as Expedia and Orbitz, as well as Yahoo!, CNN.com and other reputable online companies.
First and foremost, you can rest assured that no personal information about you is gathered or stored in the cookies placed by the Skybucks.com web site and, as a result, none can be passed on to any third parties.
Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Skybucks supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Skybucks cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust, like Skybucks.
Other
From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.
With whom (if anyone) will my personal information be shared?
When you reserve or purchase travel services through Skybucks, we provide to the airline, hotel, car-rental agency, travel agency or other involved third party only that portion of your personal information that is needed for the successful fulfillment of your travel arrangements. We may also share personal information among our corporate affiliates at Travelport/Apollo Corporation. For example, we book most of our travel services through the Travelport/Apollo Global Distribution System, a leading processor of travel bookings worldwide which is operated by an affiliated company, and in doing so must provide certain of your personal information to them (as we would with any other GDS we now use or may use in the future). We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, Skybucks will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing, or will contract with a third party to provide co-branded products, such as a Skybucks credit card. In such cases, Skybucks will provide information to these third parties specifically for use in connection with these projects.
How can I opt-out of receiving your promotional emails?
Our Opt-out Policy
At any time, you can unsubscribe from our Travel-On, Skybucks and/or Travel Place newsletters or similar services by clicking the appropriate link in the newsletter.
How can I update or correct my personal information?
At any time, you can view and/or update your personal profile, which includes travel preferences information, through the "My Profile" tab, accessible through the on the Skybucks page.
What safeguards are in place to protect the loss, misuse or alteration of your information?
All personal information you provide to Skybucks is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
What other information should I know about my privacy?
Skybucks contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which Skybucks has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and your Skybucks membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.
In addition to the circumstances described above, Skybucks may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Skybucks or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Skybucks or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.
What we do NOT do: a warning about "phishing"
We do not and will not, at any time, request your credit card information, login name, or password, in an unsecure or unsolicited e-mail or telephone communication.
Identity theft and the practice currently known as "phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about phishing, you may want to visit the Federal Government website "OnGuard Online" at http://onguardonline.gov/phishing.html.
This Privacy Policy is effective as of January 2009. We may change or supplement this Privacy Policy from time to time. Any material changes in the way Skybucks uses personal information will be described in future versions of this Privacy Policy. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. If we decide to change this Privacy Policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose personal information for purposes other than those for which consent has been obtained, unless otherwise required or permitted by law. If any proposed change is unacceptable to you, you may request that we remove your personal information. Of course, you may always submit concerns regarding our Privacy Policy or our privacy practices via email by clicking here. Please reference the privacy policy in your subject line. Skybucks will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.
You can also write to us in care of
Skybucks
9000 Virginia Manor Road #201
Beltsville, MD 20705
Attn: Privacy Team
Thank you for using Skybucks!
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